Expansion, managed.
Expansion Works helps business owners improve how their companies are managed, organized and operated — from personnel and financial control to marketing, sales, operations, planning and expansion.

The Whole Business
What’s Actually Holding the Business Back?
A problem that shows up in one part of a business is often caused somewhere else.
Poor profitability may be a financial problem, a sales problem, a personnel problem, an operational problem — or several of them.
A staffing problem may really be an organizational problem. A marketing problem may actually be a sales or delivery problem. Growth can create new problems simply because the business is now larger and more complicated than it used to be.
Expansion Works looks at the business as a whole, identifies what needs attention, and works with the owner to improve it.
Business Management
What Expansion Works Helps With
These are connected areas of business capability, not separate packages.
01
Management & Executive Guidance
Direction, priorities, planning, decision-making and the management needed to move the business forward.
02
Organization & Responsibility
Clear roles, responsibilities, authority and accountability throughout the business.
03
Personnel & Performance
Hiring, placement, training, productivity, accountability and helping people perform their jobs effectively.
04
Financial Control & Statistics
Better visibility into the financial condition and performance of the business, along with the statistics needed to manage it intelligently.
05
Marketing & Sales
Improving how the business generates interest, converts prospects into customers and connects marketing activity to actual sales.
06
Operations & Production
How work moves through the company, where it slows down or breaks down, and how production and delivery can be improved.
07
Planning & Expansion
Turning goals into practical plans and helping the business manage growth rather than simply react to it.
More than 30 years
Across multiple industries
Experience
Experience From Every Side of Business
Expansion Works founder Shawn Johonnesson brings more than 30 years of business and executive experience across multiple industries, including healthcare, mortgage banking, insurance, publishing, music and corporate services.
His experience spans business ownership, executive management, sales, marketing, personnel, financial management, organizational development, operations and business expansion.
That experience has not been limited to advising businesses from the outside. Shawn has started businesses, owned businesses and been directly responsible for building and operating them — hiring and firing personnel, selling, marketing, managing finances, solving operational problems, making executive decisions and dealing personally with the consequences of those decisions.
He has worked with businesses from very different vantage points: owner, executive, manager, salesperson, marketer and consultant. That practical experience is the foundation behind Expansion Works today.
Insights
Practical Thinking on Running a Business Well
Articles and observations on management, marketing, sales, operations, organization and business performance.
If something in your business is not working the way it should, contact Expansion Works and tell us what is happening.
